Tiredirect Reviews

Discount Tire Little Elm Hwy 423 Wife was out shopping on 9/3/22 Saturday when she realized her tire was going flat.She immediately went to Discount Tire,this is where the tires were purchased with full road hazard warranty.She was told to bring her car back on Tuesday 9/6/22 three days later for repair.She took the car next door to Driver’s Edge and paid for the screw to be removed from the tire and repaired.I told her she should have called AAA to come change the tire in Discount Tires parking lot while informing customers about how well the hazard warranty works.Last time for Discount Tires to ever be on one of my cars or trucks.

2 weeks ago on a Friday at 5:45 P.M. I noticed my left rear tire was leaking. I was leaving for Detroit early the next morning (on an important date: to meet my son's girlfriend's parents!) so I really needed to get that tire fixed. I raced over to Discount Tire (arrived at 5:57; they close at 6:00). I explained the situation, apologized profusely...and they spent 45 minutes fixing my tire....and they wouldn't take a penny for it! Now THAT's SERVICE! The tire in question hadn't even been purchased from them (this was a new car). When I offered to by the crew a round of drinks as a thanks, the boss just smiled and said "thanks but no thanks; this is what we do." I told him from now on I will absolutely be a Discount Tire customer for life!!!

3524 Inwood Rd Dallas, Tx. I had two brand new rims stolen buy this store. I had my Volvo towed to this location two replace two tires and rims. Just found out from Volvo they never replaced the rims! My tires and alignment destroyed because of it. 600 dollars stolen!!!

These guys at Discount Tire in Addison, TX, especially Michael who helped me, are so awesome! They went above and beyond for me when I came in after hitting a curb and were not only compassionate, but made sure that I knew that I still needed additional work done and where to get it done. I wouldn’t have known what was needed to still be fixed or any idea of where to get it fixed without them letting me know. If you need tires or rims- this is THE place to go!

This is for the location in Pensacola, Florida on Mobile Hwy.
Superb! Professional and through experience from the time I entered the store until I was escorted to my waiting vehicle. I made an appointment online to have the wheels swapped out on my car. These guys are on it and know their stuff. My vehicle was treated with care and the price was incredible. Super fast job.

THIS COMPANY USES FEDEX TO SHIP, ORDERED 2 TIRES GOT 1. WAITED ANOTHER 5 days got ZIP. Any company that uses FX don't give a rat's ass about customer service. They nothing to make things right. Use Tire Rack for online purchases,DON'T make the same mistake, believe the bad reviews.

I made an appointment and Discount Tire honored the appointment and guaranteed my new tires would be installed within an hour - and they beat their estimate by 11 minutes. Bravo.

After a rotation of tires which were purchased from Discount TIre, my pickup developed a shimmy. The initial solution should have been balancing, which was missed at time of rotation. No offer was made to rotate, but instead the immediate recommendation was to purchase new rims and /or new tires to replace a set with only 22K out of possible 60K miles. Obviously I left without resolution. The store was short staffed, and I waited in line for 20 minutes even with an appointment. Previous services have been hurried, rushed and less than thorough. There will be no returning.

The Discount Tire Store on Genesse Ave in Clairemont is the best! We have been going there for years and all their employees are always very nice. Great prices. Thanks! Chris & Dianna Rottner

I came in to the Renton store on 4th, unaware they had literally just closed. I had a nail in my tire. Jon stayed to fix my tire after his coworkers were leaving. Great service & attitude. I honestly didn't think he was going to help me when he let me know it was closing time. Thank you Jon, I appreciate you!